Privacy Policy
Last updated: 18 March 2026
LuxurySaudi4U is a trading name of Pepform Pty Ltd (ACN pending registration), incorporated in Australia. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
When you submit an enquiry through our planning form, we collect the following personal information: your full name, email address, phone number (optional), travel budget range, preferred trip length, travel style preferences, destination interests, and any additional notes you provide. We do not collect payment or financial information directly — all transactions are processed through third-party partners.
2. How We Use Your Information
We use the information you provide solely for the following purposes: (a) to respond to your travel enquiry and craft a bespoke itinerary proposal; (b) to contact you regarding your request via email or phone; (c) to improve our service quality and understand client preferences; and (d) to send relevant travel information if you have given consent. We do not use your information for unsolicited marketing without your explicit consent.
3. Disclosure to Third Parties
We do not sell, rent, or trade your personal information to any third party. We may share your information with the following service providers solely to fulfil your enquiry: (a) cloud database providers for secure data storage; (b) transactional email services to deliver communications; and (c) luxury travel properties and operators where necessary to progress your booking enquiry. All third-party service providers are required to handle your data securely and in accordance with applicable privacy laws. Some providers may be located overseas, including the United States and European Union countries.
4. Affiliate Links & Referrals
Our website contains affiliate links to third-party travel providers, hotels, and booking platforms. When you click an affiliate link and make a purchase, we may receive a commission at no additional cost to you. We only recommend properties and services we believe are of genuine value. Your personal data is not transferred to affiliate partners unless you directly engage with their platforms.
5. Cookies & Website Analytics
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse website traffic. You can control cookie settings through your browser preferences. We may use analytics tools to understand how visitors interact with our site. Analytics data is collected in aggregate form and is not personally identifiable.
6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Your data is stored on secure, encrypted servers. Access is restricted to authorised personnel only. While we take all reasonable precautions, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry data is typically retained for up to 3 years. You may request deletion of your data at any time by contacting us at the address below.
8. Access & Correction
You have the right to request access to the personal information we hold about you, and to request correction of any inaccurate information. To make such a request, please contact us in writing. We will respond within 30 days. In some circumstances we may be unable to provide access, and we will explain why.
9. Complaints
If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us in writing. We will acknowledge your complaint within 5 business days and respond substantively within 30 days. If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be published on this page with the date of last update. We encourage you to review this page periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.
11. Contact Us
For any privacy-related enquiries, requests, or complaints, please contact: Pepform Pty Ltd (trading as LuxurySaudi4U) Email: privacy@luxurysaudi4u.com Website: https://luxurysaudi4u.com